G & B OFFICE SERVICES GROUP LTD.

TERMS AND CONDITIONS OF SALE

1. GENERAL

G & B Office Services Group Ltd is pleased to accept orders subject to the Terms and Conditions of Sale as stated below. Unless expressly agreed in writing (for example in the case of a tender), any alteration to these conditions will not apply. In these terms “you” and “your” as appropriate refer to the Buyer and “us” and “our” and “we” refers to the Seller. G & B “days” refers to working days, being Monday to Friday inclusive excluding bank holidays, unless otherwise stated.

2. QUOTATIONS

Our quotations remain valid for 31 days from the date of their issue. Quotations are for the sole use of the addressees and we reserve the right to withdraw a quotation which has been passed by you to a third party.

3. DELIVERY AND COLLECTION OF GOODS

In normal circumstances

a) We will deliver an order within the agreed delivery period, but we cannot be held liable for any loss caused by late delivery. If we do deliver late you are not entitled to regard this as a breach of contract.

b) Goods will be delivered to the delivery address supplied by you. You are considered to have given authority to accept a delivery on your behalf to any person who actually accepts delivery at the delivery address.

c) If we or the goods carrier cannot deliver to the delivery address then we may either store the goods and deliver at a later date, or we return the goods to stock and deliver similar goods later.

d) If we deliver in instalments to you, then each instalment is a separate contract. If payment in full is not made to us in proper time for orders, which have already been delivered, then we may withhold or cancel delivery of any other of your orders which have not yet been delivered.

e) Our prices exclude delivery or transport charges, insurance in transit and taxes. We reserve the right to charge delivery or transport costs when either delivering outside our normal delivery area, or it is requested to supply the goods not within our scheduled delivery times.

4. PRICES

All prices quoted are exclusive of Value Added Tax (“VAT”). VAT will be added to all invoices at the rate applicable on the tax point date. The tax point date will be the date of the invoice.

5. PAYMENT

Unless otherwise stated, invoices must be paid before the end of the month following invoice.

We will be entitled to charge you interest at 2% above the current base lending rate of the HSBC, compounded daily, on the amount outstanding until it has been paid in full.

We will be entitled to sue you for the money and our costs incurred whether or not property in the goods has passed to you.

If you have a dispute or counterclaim with us, you will not be entitled to make any reduction in or deferment of payment because of that dispute or counterclaim.

The seller remains owner of the goods until the price and all other sums owing by the buyer to the seller are paid in full.

6. WARRANTY

a) All goods supplied by us are warranted to be of sound workmanship and materials, and suitable for the purpose for which they are designed under fair conditions. Our liability under this warranty will be limited to the replacement, free repair or issue of credit against any goods acknowledged by us to be faulty, provided that such faults have not been caused by your misuse of the goods or your negligent handling of them.

b) In order to make a claim under this warranty you must return the goods: -

i) Within 21 days of the delivery date or the time stipulated by the manufacturer, whichever is the longer.

ii) In good order and condition. Goods also must be returned in original boxes and not defaced.

iii) Carriage paid.

7. RETURNS POLICY

i) Any shortages must be reported within 2 working days.

ii) Any damages must be reported within 4 working days.

iii) Any items “not required” must be reported within 7 working days.

iv) Bespoke and “to order only” items marked * on the delivery note may not be returned.

v) Edible products and chemical cleaning products may not be returned as “no longer required” for Health and Safety reasons.

Our carriers have no authority to accept Goods for return unless we have agreed in advance.

a) In no circumstances will we be responsible for loss or consequential damage arising from the failure or defect of our goods.

b) If you return goods to us in order to make a claim under clause 6(b) above and those goods turnout to be, in our opinion, fault free or damaged by reason of your misuse or negligent handling of them, then we will give you 10 days written notice to make arrangements to collect the goods. You may collect the goods in person or make arrangements for your own carrier to collect them. You will remain liable to pay for the goods in full. We reserve the right to make arrangements to return the goods to you after the 10 day period, charging you carriage and administration costs. Alternatively at the end of the 10 day period, your non-compliance with our request for instruction will lead us to assume that you have given us unconditional authority to dispose of the goods as we see fit.

8. CATALOGUES AND BROCHURES

All descriptions and illustrations of goods in any catalogue, brochure, price list or in any other document provided by us, are intended for general guidance only and do not form any part of a contract between you and us. We accept no liability for any error or omissions in such documents and cannot be liable in any circumstances for any loss or damage resulting from your reliance on such descriptions or illustrations.

9. FORCE MAJEURE

We reserve the right to cancel an order or suspend or delay delivery of it without being liable for any loss or damage if the supply of the goods is prevented or delayed by reason of war (whether declared or not), civil strife, riots, adverse weather conditions, fire, flood, labour disputes, accidents or any other circumstances beyond our control.

10. SHORTAGES, DAMAGES, DISCREPANCIES, AND/OR LOSS IN TRANSIT

We will at our discretion refund, replace, or issue credit where goods have been lost, wrongly delivered, damaged in transit, or there is short supply of an order. We will only consider claims if made in writing to us within 3 days of the date of delivery. If goods have been damaged or supplied short, then you must keep those goods in one place, separate from any other goods and let us inspect them if we wish before we decide what action to take. If a whole consignment of goods is lost then you must inform us in writing within 10 days of the invoice date.

11. INTERPRETATION AND VALIDITY

The construction, validity and performance of this contract will be governed only by English Law and the English courts will have exclusive jurisdiction. The interpretation of any clause or sub-clause above will not in any way be limited or restricted by reference or inference from any other clause or sub-clause. If for any reason one clause is unenforceable according to its terms then the others will remain in force and effect.